Canadians have taken to social media to complain of being ignored while Equifax offers free credit monitoring and a website where the 143 million USA consumers can check if their data was exposed in the cyber attack.
The Information Commissioner's Office, a.k.a. the UK's data protection authority, said they have been "pressing the firm to establish the scale of any impact on United Kingdom citizens and have also been engaging with relevant USA and United Kingdom agencies about the nature of the data breach".
Himes strongly believe that victims should not have to bear the burden of paying for security freezes.
Bob Gates wasn't going to take the news that his credit report was compromised lying down, so he ordered a credit freeze. The attorneys general said that Equifax should be taking steps to reimburse consumers who incur these fees to completely freeze their credit.
The credit reporting agency learned about the breach five months earlier in March, Bloomberg reported, citing three sources familiar with the hack, but in a statement, the company denied that the computer breaches were related.
"That's terrible for them to try to charge you for credit monitoring when they're the ones who caused the reason for you to need to monitor in the first place", says Hood. No addresses, passwords or money related information was included.
Once you "freeze" your credit file, each bureau should provide you with a unique personal identification number (PIN) that you can use to "unfreeze" your credit file in the event that you need to apply for new lines of credit.
As Cuomo explained on WNYC's The Brian Lehrer Show, banks and insurance companies are required to have cybersecurity protections in place when handling customer's sensitive data, like Social Security numbers and credit history.
The process may seem like a hassle, but Ten Haagen says it's less of a hassle than trying to fix your credit once thieves start opening credit cards with your information. Now, Hood says he wants the company to remove links from its website that still lead to PAID credit monitoring services.
Equifax is under pressure to be more transparent about the leak's impact.