During December 70% of our patients arriving by ambulance were handed over within 30 minutes of arrival.
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The Trust, as well as the wider NHS, is still experiencing incredibly high demand and is under extreme pressure. One significant issue - bed-blocking - has been talked about for years and yet continues to be a headache for hospitals.
Chris Hopson, chief executive of NHS Providers, tweeted that hospital leaders are "creating extra temporary capacity, calling in staff to work extra shifts, delaying non urgent work".
While the struggle ensues, A&E staff have taken to social media to condemn the situation, revealing they are "ashamed" over the "substandard care" the NHS is offering.
Butler-Smith posted a picture of the ambulances waiting outside A&E to Facebook when she noticed that ambulance staff appeared concerned about the delays in handing over patients.
In the nine days from Christmas Eve to New Year's Day, a total of 15,626 patients were treated in the province's main emergency departments. It'll also mean that Global Positioning System will not only have to cope with the rise in seasonal illness impacting on their patients but will now also have to manage patients waiting longer and longer for procedures they need'.
It also followed new figures released today which revealed that delays in ambulances delivering patients to A&E departments in England had reached their highest level of the winter, as those waiting more than an hour almost doubled in a week.
Of the four trusts, the poorest performing was East Kent Hospitals University Foundation NHS Trust, which is responsible for the William Harvey Hospital, the Kent and Canterbury hospital and the Queen Elizabeth Queen Mary hospital in Thanet.
It peaked at 24 vehicles - with one ambulance waiting five hours, 26 minutes.
A weekly operational update showed that 4,734 emergency patients suffered long waits to be seen in A&E, soaring from 2,413 people in the week before.
"These figures show once again the challenges they are tackling".
Roseanne Crossey, the trust's head of business development and planning, said: "We are where we expected to be at this busy time of year". Improving social care and better integrating it with the health service would surely be a cost-effective way of helping the health service deal with the sick, not those who need a little looking after.
"We have opened up additional capacity as we had planned to in order to meet the demand at this busy time of year".
Hospitals are experiencing huge pressure on services this winter.
"The fact of the matter is that, despite the best efforts of all NHS staff, patient safety is being compromised daily".
An NHS England spokesman said: "Hospitals, GPs, ambulances and other frontline NHS services have been extremely busy between Christmas and New Year, reporting higher levels of respiratory illness and some indications of increasing patient illness severity and flu".
The NHS Providers, a trade association, said in a statement that many hospitals are dealing with "unprecedented demand", because of an increase in "flu and respiratory illness, the impact of norovirus and - in some places - primary care, including Global Positioning System working at more than full stretch".
"It is worrying to see bed occupancy rates continuing to rise when they were already well above the recommended upper limit of 85%".
Doubtless we shall be told later this year about new plans to beat the annual surge in demand at QA.