Air Canada says services restored after system outage causes flight delays


Air Canada says services restored after system outage causes flight delays

Air Canada customers are being advised to check their flight status before going to Edmonton International Airport after a computer-telecommunications issue disrupted operations early Monday.

The company says it expects some continued flight delays as it works to clear the backlog caused by a disruption of its airport systems, check-in and customer service centres.

Air Canada is responding to people on Twitter, saying they apologize for any inconvenience and hope to have the system back up and running soon.

Air Canada first acknowledged the issues in a tweet at 11:14 a.m. Toronto time. According to flight-tracking website FlightAware.com, Air Canada was experiencing almost 170 total flight delays as of Monday afternoon.

Although the technical issues that plagued Air Canada passengers (during March Break, no less) all have been resolved, some travelers are still experiencing significant delays. The carrier said it was "experiencing some flight delays, but we're getting everyone on their way". After around three hours, Air Canada issued an apology and said that things were on the mend.