Microsoft Teams to get new enterprise-grade calling features later this year

Microsoft Teams to get new enterprise-grade calling features later this year

To celebrate the moment, Microsoft today detailed some important milestones and the future AI-inspired features planned for the chat-based collaboration tool.

Microsoft this morning cited companies including General Motors, ConocoPhillips, NASCAR, Technicolor, RLH Corporation and A.P. Moller as Teams customers.

Microsoft's Slack competitor Teams hit its first birthday this week, trumpeting some big numbers and a slew of new features.

Also this morning, Microsoft announced new features slated to be released for Teams, including cloud recording of online meetings with transcription and time-coding; real-time language translation for Teams channels and chat; integration of Microsoft's Cortana voice assistant; and the ability to share content from a smartphone with other attendees in an online meeting. See more on these features below. Teams calls will be recordable with one click and come complete with transcripts.

But perhaps of the more interesting new additions will the addition of inline message translation.

Microsoft says that the Cortana integration will work not just in the native interface but also with compatible devices such as conference phones. The initial voice controls will make it possible to join a call, start a new one and add colleagues to a teleconference already underway. This includes Surface Hub, the large-screen video collaboration device for huddle spaces and other small-to-medium meeting rooms.

She did, however, call out one additional statistic, that being that Microsoft has more than 125 million users on Office 365 today - and since Teams is built on the backbone of Office 365, "the data we get through the Microsoft Graph lets us do things we want to do around AI, cognitive services, and machine learning to power the future of intelligent communications".

Enterprise Calling While Microsoft continues bolstering the enterprise-grade calling features available in Teams, the emphasis today is a capability it calls Direct Routing. Also coming is a Direct Routing feature which will allow users to use existing telephony infrastructures with Teams.

Microsoft has boasted of an impressive rise in the number of organisations using its Teams messaging, collaboration and communications tool. You can hear more about these features during Enterprise Connect this week on Wednesday, March 14.