Making purchases on Amazon Alexa - KVOA | KVOA.com | Tucson, Arizona


Making purchases on Amazon Alexa - KVOA | KVOA.com | Tucson, Arizona

The new feature in Amazon Alexa will notify users when the voice assistant learns the answer to questions it didn't previously know. Fewer still place an order via Alexa and then decide they have the stomach to do it again.

Alexa is a powerful virtual digital assistant from Amazon.

Amazon hasn't released the exact number of Alexa-enabled devices its sold, but sources who spoke to The Information put that number at about 50 million units, according to Gizmodo.

With an extremely large percentage of Amazon Alexa users not making full use of the platforms shopping functionality, this is likely something that the company will be aiming to address. Right now, those users who are shopping with Alexa mainly use it to stock up on home supplies.

The report further suggests that the Answer Update skill can be activated with some simple steps.

When the buyer's money is on a stake, the inability of the smart assistants to allow the users quickly browse through the mechanics of switching between payment options shipping and order or to let the users see the product in question doesn't sound great at all. It also supports scenes, which means you could connect a living room lamp that automatically turns off when you activate the Movie Night scene. The skill will not be triggered "after listening to a news item or other information about a news item". I was able to opt in to the feature with an Amazon Echo Spot here at the office by asking Alexa to "turn on Answer Update". "We want to enable customers to shop in whatever way is easiest for them".

So what could be holding Amazon's potentially-lucrative Alexa sales back? (Hence the heavy slant towards home products, in which picking an exact item matters less than, say, a new TV, a specific type of phone charger, or a chef's knife.) At the end of the day, the best tool to do that - a computer or smartphone - is already in all of its customers' hands.